PRIVACY POLICY
New Century Chamber Orchestra ("NCCO," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ncco.org (the "Site"). Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We may collect the following types of information when you visit our Site:
Personal Information: When you subscribe to our newsletter, purchase tickets, or make donations, we may collect personal information such as your name, email address, phone number, and payment details.
Non-Personal Information: We may collect non-identifying information such as your IP address, browser type, device information, and browsing behavior on our Site using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Process ticket purchases and donations.
Respond to your inquiries or customer service requests.
Send marketing communications, newsletters, or updates about our performances, events, and promotions.
Improve our Site's functionality, user experience, and security.
3. SMS Communications
By providing your phone number and opting in, you consent to receive text messages (SMS) from NCCO regarding concert updates, ticket offers, fundraising campaigns, and other relevant information. Message and data rates may apply based on your mobile carrier and service plan.
You can opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from NCCO or by contacting us at info@ncco.org or (415) 357-1111.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about how you interact with our Site. This helps us:
Personalize your experience on our Site.
Analyze site traffic and usage patterns.
Deliver targeted advertisements.
You may adjust your browser settings to block cookies or alert you when cookies are being used. However, doing so may affect the functionality of certain features on our Site.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share information with third-party vendors who help us operate our Site, process transactions, or provide marketing services.
Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, and safety.
6. Email and SMS Communications
By providing your email address or phone number, you consent to receive periodic communications from us regarding events, performances, and promotions.
Email Opt-Out: You can opt out of receiving emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
SMS Opt-Out: You can opt out of receiving SMS messages by replying "STOP" to any text message or contacting us at info@ncco.org or (415) 357-1111.
Even after opting out, you may still receive non-promotional communications, such as transaction confirmations or updates related to your account or purchases.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
8. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:
New Century Chamber Orchestra
Email: info@ncco.org
Phone: (415) 357-1111
Address: 22 Battery Street, Suite 500, San Francisco, CA 94111
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Last Updated: November 26, 2024