TICKETING POLICIES

For New Century’s 2024–2025 Season

Please see below for answers to common questions about our venues, our ticket policies, and other aspects of your visit to a New Century performance. Don’t see your question addressed here?  Write to us at info@ncco.org or call our office at 415-357-1111.

TICKETING POLICIES

Student Rush Tickets

Student rush tickets can be purchased at the door for $10 for all students with valid photo student ID, as well as all persons aged 18 and under with valid photo ID. Please arrive early on the evening of the performance, as tickets are based on availability.

35 and Under Tickets

Every patron aged 35 and under can purchase tickets to New Century's concerts for just $20. This is a great opportunity to enjoy the music you love at a price you can afford. There are three ways to purchase Under 35 Tickets:

  • Phone: Call City Box Office at 415.392.4400 and mention "35 and Under" discount at the time of purchase. Your tickets will be held at Will Call to verify your age.

  • Online: Visit cityboxoffice.com. Select tickets in the Price 3 section and then click the "Price Options" button once you're in the Shopping Cart. Select "35 and Under" in the pop-up window and then click "Change Discount". Your tickets will be held at Will Call to verify your age.

  • At the door: "35 and Under" tickets can be purchased at the door, based on availability. Please arrive early on the evening of the performance, and bring ID to verify your age.

Group Discount

Groups of 10 or more may be eligible for discounted tickets. Please call 415.357.1111, ext. 305 or email tickets@ncco.org to arrange tickets for large groups.

Ticket Exchanges

Subscribers may exchange tickets for free. All other patrons will be assessed a $2.75 service charge per ticket exchanged.

Exchange your tickets by calling 415.357.1111, ext. 303 or emailing tickets@ncco.org.

If you can’t use or exchange your tickets, please pass them on to friends or return them to the box office for resale. To donate your tickets, please call 415.357.1111, ext. 303 at least 1 business day prior to the performance. A receipt will be mailed to you acknowledging the value of the tickets.

Will Call and Lost Tickets

Will Call opens 45 minutes prior to each performance. Please arrive early to avoid long lines.

If you have lost tickets, the box office keeps track of each ticket sold. You may call or email to have tickets re-printed: 415.357.1111, ext. 303 or tickets@ncco.org

We can write a seating check on the evening of the performance, which works just like a ticket.